Shipping & Delivery – urbansjewellery.com

1. Processing Time

Orders are processed within 1–2 business days (excluding weekends/holidays). Custom pieces may require 3–5 business days for handcrafting.

2. Shipping Options

• Standard Shipping (3–7 business days): $6.95
• Express Shipping (1–3 business days): $19.95
• Free Shipping: On orders over $150 (U.S. only)

3. Delivery Times

• U.S. Domestic: 2–5 business days
• Canada: 5–10 business days
• International: 7–21 business days (customs fees may apply)

4. Order Tracking

• Tracking # provided via email once shipped
• Monitor your package at urbansjewellery.com/track-order

5. Special Handling

• Luxury Items: Insured shipping & signature required
• Gift Orders: Complimentary gift wrapping available

6. International Considerations

• Customers responsible for duties/taxes
• Returns must include original certification cards

For full details: urbansjewellery.com/shipping-info